Privacy Policy
This Privacy Policy explains how purarsend collects, uses, retains, and protects information when organizations use the platform and when site visitors contact us. The policy describes categories of information, the purposes of processing, retention approaches, and contact paths for privacy inquiries and data access requests.
Information we collect
purarsend processes several categories of information to provide the platform and support internal review workflows. Categories include contact details (name, email, phone) submitted through forms; account and organization identifiers provided during onboarding; operational records and structured feeds ingested by the platform (events, task records, timestamps, workflow tags); usage and diagnostic data (logged actions, device and browser metadata, IP address) to manage service stability and security; and preferences, including cookie or consent choices. Where users upload example records for onboarding, those uploads are treated as data sources and stored with provenance metadata. Purarsend minimizes collection of personal data and encourages organizations to avoid including personal data about third parties in sample uploads unless they are authorized to do so.
How we use information
Information is used to operate and improve purarsend, to enable ingestion and alignment of operational records, and to respond to legitimate inquiries. Contact details are used to acknowledge and follow up on messages, to share documentation, and to coordinate onboarding or technical guidance. Ingested operational records are normalized, categorized, and presented in neutral views such as timelines, structured reports, and indicators; transformation steps and mapping rules are recorded so reviewers can inspect the source-to-output path. Usage and diagnostic data help maintain platform stability, detect and mitigate security incidents, and understand patterns that inform product documentation. Processing is limited to purposes necessary for platform provision, support, transparency, and compliance with legal obligations.
Cookies and similar technologies
We use minimal cookies to manage session state, preferences, and basic analytics for site reliability. The cookie modal on this site lets visitors accept or reject non-essential cookies. Technical cookies required for functionality are applied as needed for a session; non-essential cookies are only used with consent. Where integrations or embedded features require third-party cookies for their operation, those are documented and governed by the third party's policy; purarsend does not enable third-party advertising cookies on this site.
Data retention and access
Retention periods vary by data category. Contact messages and support correspondence are retained to manage follow-up and internal records. Ingested operational records and transformation logs are retained according to an organization’s configured retention policy; platform defaults are documented during onboarding and can be adjusted to align with an organization’s governance requirements. Authorized users may access records, mapping rules, and provenance logs as permitted by role-based controls. Requests to export or delete data should be directed to the contact channels below; purarsend will follow documented procedures to address valid requests while preserving necessary audit and security records in line with legal requirements.
Security and disclosures
purarsend uses administrative, technical, and physical safeguards designed to protect information appropriate to its sensitivity. Measures include access controls, encrypted transport for data in transit, and procedures for account and key management. While no system can be guaranteed fully secure, the platform applies best-practice controls and conducts routine reviews to detect and address vulnerabilities. If required by law, purarsend may disclose information to comply with legal processes or to protect the rights, safety, or property of purarsend, its users, or others. Where disclosures are required, purarsend will follow applicable legal processes and, where appropriate, notify the affected organization or account holder unless prohibited by law.
Your rights and choices
Depending on applicable law and your relationship with purarsend, you may have rights to access, rectify, or request deletion of personal data, or to restrict or object to certain uses. Requests should identify the records or account in question and provide contact details so the team can verify the requestor's identity. For organizations using purarsend to review operational data, administrators control access, retention settings, and exports for their tenant; purarsend assists with requests routed through organization administrators. To exercise individual rights related to messages or contact details submitted to this site, contact [email protected] or use the details below. purarsend will process requests in accordance with applicable legal timelines and may require reasonable information to verify identity before taking action.
This policy may be updated periodically to reflect operational or legal changes. When material changes occur, purarsend will post a prominent notice on the site and update the effective date of the policy. The current policy applies to data processed by purarsend unless a separate agreement specifies an alternative approach for a particular organization.